Privacy Policy
A Legal Disclaimer
Studio Orris Australia is operated by JENCEN GROUP PTY LTD, ABN 37 702 081 132 and ACN 702 081 132. References in this Privacy & Data Protection Policy to “Studio Orris Australia”, “we”, “us” or “our” mean JENCEN GROUP PTY LTD trading as Studio Orris Australia.
This Privacy & Data Protection Policy explains how Studio Orris Australia collects, holds, uses, discloses, stores, protects and otherwise manages personal information in connection with our websites, digital platforms, professional services and business operations.
Studio Orris Australia respects the privacy and confidentiality of the individuals and organisations with whom we work. We seek to handle personal information responsibly, transparently and securely and, where applicable, in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable privacy and data-protection requirements.
This Policy applies to personal information handled through studioorris.com.au and associated digital properties, enquiries, forms, client engagements, marketing and communications, business consulting, digital and technology services, recruitment and People & Culture services, candidate assessments, custom digital environments and other interactions with Studio Orris Australia.
Studio Orris Australia may update this Policy as our services, technology, information-handling practices or legal obligations develop. The version published on our website from time to time will be the current version, and its effective or last-updated date will appear on this page.
Information We Collect
Studio Orris Australia may collect and process personal information that is reasonably necessary for the operation of our business, the delivery of our professional services, the administration of client and stakeholder relationships, and the operation of our websites, digital platforms and technology environments. The nature and extent of the information collected will depend on how an individual interacts with Studio Orris Australia and the particular service, engagement or relationship involved.
Personal information we may collect includes names, preferred names, email addresses, telephone numbers, postal or business addresses, job titles, employer or organisation details, business or company names, professional profiles and other contact or identifying information provided through enquiries, contact forms, consultations, proposals, applications, service engagements or direct communications with Studio Orris Australia.
Where relevant to a client or commercial relationship, we may collect information relating to service requirements, project objectives, budgets, stakeholder details, correspondence, contracts, proposals, approvals, meeting notes, project feedback, invoices, transaction references, payment status, accounting records and other information reasonably necessary to establish, administer or perform the relevant engagement. Payment transactions may be processed through third-party payment providers or financial institutions. Studio Orris Australia does not ordinarily require or retain complete payment-card credentials within its general business systems where those details can instead be processed securely by an authorised payment provider.
When you access or interact with a Studio Orris Australia website, application or other digital service, technical and usage information may be collected or generated through normal service operation. This can include network and browser request information, requested resources, consent preferences, session preferences and security or diagnostic information. Where that information is personal information, it is handled in accordance with this Privacy Policy. The current public website’s specific technologies and available controls are described in our Cookie Policy; a reference to analytics elsewhere in this Policy does not mean an analytics service is active on this website.
Cookies and Tracking Technologies
Studio Orris may use cookies and similar technologies in connection with its website. Where these technologies collect personal information, it is handled in accordance with this Privacy Policy. For the technologies currently used and your available choices, see our Cookie Policy and Cookie Settings. Optional technologies are not enabled merely because you continue browsing. Cookie choices do not provide consent for Club De Orris™ emails or other direct communications.
Cookie and privacy enquiries: legal@studioorris.com.au
Where you subscribe to Studio Orris Australia communications or interact with our marketing activities, we may collect your subscription status, communication preferences, professional interests, campaign engagement information, event registrations, consent records and unsubscribe preferences. This may include subscriptions to Club De Orris™ or other Studio Orris Australia newsletters, insights, invitations or professional communications. Marketing information will be handled in accordance with applicable privacy and electronic communications requirements.
Where Studio Orris Australia provides People & Culture, human resources, workforce, recruitment or talent-related services, we may collect and process personal information relating to employees, contractors, job applicants, candidates, referees and other workforce participants. Depending on the relevant engagement, this may include employment history, education, qualifications, licences, professional memberships, skills, experience, references, interview information, role preferences, remuneration expectations, work-right information, availability, professional profiles, screening responses, assessment information, capability or competency information, candidate matching or recommendation information, onboarding information and other information reasonably necessary to provide the relevant service.
In some circumstances, Studio Orris Australia may also collect sensitive information where it is reasonably necessary for a relevant function or activity and where collection is permitted by applicable law. This may include information concerning health, disability, accessibility requirements, criminal history, professional or trade association membership or other information classified as sensitive under applicable privacy legislation. Studio Orris Australia does not seek to collect sensitive information unnecessarily and will apply additional care to its collection, use, storage and disclosure.
Studio Orris Australia may also receive personal information from clients, employers, recruitment agencies, referees, professional networks, contractors, service providers, publicly available professional sources, business directories, social networks and other authorised or reasonably appropriate sources. Where personal information is supplied to us by a client for the purposes of delivering a service, we may process that information on the client's behalf in accordance with the applicable engagement, lawful instructions and relevant privacy obligations.
We seek to collect only information that is reasonably necessary for the relevant purpose and to handle personal information in a manner consistent with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable privacy and data-protection requirements where those laws apply.
Privacy Policy and Terms of Use
Studio Orris Australia is operated by JENCEN GROUP PTY LTD, ABN 37 702 081 132 and ACN 702 081 132. References in these Terms & Conditions to “Studio Orris Australia”, “Studio Orris”, “we”, “us” or “our” mean JENCEN GROUP PTY LTD trading as Studio Orris Australia. References to “you”, “your”, “Client” or “Customer” mean the individual, company, organisation, partnership, association or other legal entity accessing our website, communicating with us, purchasing or receiving services from us, entering into an engagement with us or otherwise interacting commercially with Studio Orris Australia.
These Terms & Conditions govern access to and use of the Studio Orris Australia website and, where incorporated into or applicable to an engagement, the supply of professional services by Studio Orris Australia. Our services may include branding, brand strategy, creative direction, graphic design, content development, marketing, communications, digital marketing, public relations support, website strategy, website design and development, technology implementation, digital transformation, software and platform development, artificial intelligence and automation solutions, business consulting, strategic advisory, business solutions, People & Culture consulting, human resources support, recruitment, talent and workforce solutions, assessments, research and other professional, creative, strategic, digital or related services offered by Studio Orris Australia from time to time.
The precise scope, deliverables, assumptions, exclusions, responsibilities, commercial terms, milestones, timelines, fees and payment arrangements applying to a particular Client engagement may be set out in a proposal, quotation, statement of work, service agreement, project schedule, engagement letter, order, invoice, written variation or other document issued or accepted by Studio Orris Australia. Those documents and these Terms are intended to operate together as the contractual framework for the engagement.
Where there is an inconsistency between these Terms and a specifically negotiated written agreement, the specifically negotiated agreement will prevail to the extent of the inconsistency. An executed service agreement or statement of work will ordinarily take priority over an accepted proposal or quotation, and an accepted proposal or quotation will ordinarily take priority over these general Terms unless the relevant document expressly provides otherwise.
Nothing in these Terms is intended to exclude, restrict or modify any statutory guarantee, right, remedy or protection that cannot lawfully be excluded, restricted or modified, including any applicable rights under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law or other applicable legislation.
An enquiry, introductory conversation, consultation, discovery meeting, request for information or request for a quotation does not by itself oblige Studio Orris Australia to accept an engagement. Studio Orris Australia may determine whether it is appropriately placed to accept work having regard to capacity, expertise, professional suitability, conflicts of interest, legal requirements, commercial considerations, risk, timing and the nature of the requested services.
An engagement may become binding when the Client signs or electronically accepts a proposal, quotation, statement of work, service agreement or other engagement document, provides clear written approval to proceed, pays a deposit or commencement invoice where the relevant document states that payment constitutes acceptance, or otherwise clearly instructs Studio Orris Australia to commence services on agreed commercial terms.
Silence alone will not ordinarily constitute acceptance of material contractual terms.
The Client is responsible for reviewing all proposals, quotations, service agreements, specifications, assumptions, exclusions and deliverables before approving commencement. The Client must notify Studio Orris Australia promptly if any requirement, assumption or representation contained in an engagement document is materially inaccurate or incomplete.
Studio Orris Australia will perform the agreed services with the level of care and skill required by applicable law and otherwise in a professional manner reasonably appropriate to the nature of the engagement.
Creative, strategic, marketing, advisory, business, recruitment, technology and consulting services inherently involve professional judgement. Recommendations, strategies and deliverables may evolve as further information becomes available, Client priorities change, market conditions develop, technology changes or stakeholder requirements become clearer.
Project timelines may depend upon timely Client cooperation, approvals, information, content, access credentials, data, materials, instructions, decisions and feedback.
Unless a particular date is expressly stated in writing to be a fixed contractual deadline, project dates described as anticipated, proposed, estimated, indicative or targeted are planning estimates rather than absolute guarantees.
The Client agrees to provide Studio Orris Australia with reasonably accurate, complete and timely information necessary to deliver the services.
The Client is responsible for ensuring that personnel providing instructions to Studio Orris Australia have the authority required to make decisions, provide approvals, commit the Client to project directions and supply relevant materials.
Studio Orris Australia may reasonably rely upon instructions, approvals and information supplied by the Client or an authorised Client representative unless Studio Orris Australia has clear reason to believe that reliance would be inappropriate.
Where an engagement requires access to websites, domains, applications, advertising accounts, social media accounts, business systems, analytics platforms, repositories, cloud environments, recruitment systems, HR systems, databases, software, communications services or other digital resources, the Client represents that it has the lawful authority required to provide Studio Orris Australia with the relevant access.
The Client remains responsible for decisions concerning its own business, organisation, operations, workforce and commercial strategy unless responsibility for a specific decision has expressly been assumed by Studio Orris Australia under a written agreement.
Where information, approvals, materials, access or feedback required from the Client are delayed, Studio Orris Australia may reasonably adjust the project timeline, sequence of work, resource allocation or delivery schedule.
Where significant Client-caused delays require Studio Orris Australia to reschedule resources or recommence work after a substantial interruption, additional fees may apply where authorised under the applicable engagement terms or otherwise agreed with the Client.
The scope of an engagement includes only the work expressly identified in the relevant accepted proposal, quotation, service agreement, statement of work or other engagement document.
Additional requests that materially extend or alter the agreed scope may be treated as variations.
Where reasonably practicable, Studio Orris Australia will notify the Client before undertaking material out-of-scope work for which an additional fee will be charged.
Variations may affect fees, resources, delivery dates and other project assumptions and may require written approval before implementation.
Minor administrative, creative or technical adjustments reasonably incidental to an agreed service may be performed without requiring a formal variation where they do not materially alter the scope or commercial basis of the engagement.
Quotations and proposals remain valid for the acceptance period stated in the relevant document. Where no acceptance period is stated, Studio Orris Australia may revise or withdraw a quotation before acceptance where costs, capacity, scope, supplier arrangements or other material circumstances have changed.
All fees are payable in accordance with the applicable quotation, proposal, service agreement, invoice or agreed payment schedule.
Unless otherwise stated, fees quoted by Studio Orris Australia are expressed in Australian dollars.
GST will be applied where required by law and will be identified on appropriate quotations, invoices or other commercial documents.
Studio Orris Australia may require a commencement payment, deposit, retainer, milestone payment or advance payment before allocating resources or commencing work.
The amount and treatment of a deposit or commencement payment will be governed by the applicable engagement documentation.
A commencement payment or deposit may reflect project onboarding, professional capacity reserved for the Client, preliminary work, research, administration, committed resources and other reasonable costs associated with accepting and beginning the engagement.
If an engagement is cancelled or terminated after commencement, Studio Orris Australia may retain or recover fees properly attributable to work already undertaken and reasonable costs, liabilities or commitments properly incurred in connection with the engagement, subject to the applicable agreement and applicable law.
Any amount that Studio Orris Australia is legally required to refund will be refunded.
Nothing in these Terms is intended to create an unlawful forfeiture, penalty or cancellation charge.
Invoices are payable by the due date stated on the invoice or applicable agreement.
Where an undisputed amount remains overdue, Studio Orris Australia may issue payment reminders and, after providing reasonable notice where appropriate, suspend further work until the overdue amount has been paid.
A Client who genuinely disputes an invoice should notify Studio Orris Australia promptly and provide sufficient information to explain the basis of the dispute.
The parties will seek to resolve disputed invoice amounts reasonably and in good faith.
Any undisputed portion of an invoice remains payable according to its applicable payment terms.
Late-payment charges or interest will apply only where disclosed in the relevant agreement or commercial documentation and only to the extent permitted by applicable law.
Studio Orris Australia may seek reasonable debt recovery costs where those costs are properly incurred and recoverable under the applicable agreement or law.
Third-party costs are not included in Studio Orris Australia professional fees unless expressly stated otherwise.
Third-party costs may include software subscriptions, domains, hosting, infrastructure, advertising expenditure, media spend, printing, photography, videography, stock assets, fonts, plugins, applications, integrations, licences, cloud services, contractors, specialists, travel, production costs and other external expenses.
Where Studio Orris Australia is requested to incur a material third-party expense on behalf of the Client, Studio Orris Australia may require Client approval and payment in advance.
Advertising budgets, media spend and other pass-through expenditure are separate from Studio Orris Australia professional fees unless expressly included.
Studio Orris Australia does not guarantee advertising costs, media availability, platform performance, advertising approval, algorithmic treatment, conversion rates or particular campaign results.
Studio Orris Australia may engage appropriately skilled employees, contractors, consultants, designers, developers, specialists, production providers or other service providers to assist with the delivery of services where reasonably appropriate.
Studio Orris Australia remains responsible for performing its own contractual obligations, subject to the allocation of responsibility contained in the applicable agreement and applicable law.
Studio Orris Australia may use third-party software, hosting infrastructure, cloud services, communications services, artificial intelligence tools, development environments, analytics systems, project-management tools, recruitment technology, HR systems and other professional technology in the ordinary course of delivering services.
Third-party technologies may be governed by independent terms, licences, privacy policies, technical limitations, service levels and availability arrangements that Studio Orris Australia does not control.
Studio Orris Australia does not guarantee the uninterrupted availability or continued existence of third-party services.
Studio Orris Australia is not responsible for outages, policy changes, price changes, algorithm changes, account restrictions, third-party cybersecurity incidents, discontinuation of external products or other events outside Studio Orris Australia's reasonable control, except to the extent responsibility cannot lawfully be excluded.
Where the Client is required to establish, maintain or fund its own subscription or account with a third-party provider, the Client remains responsible for the relevant account, subscription, payment, licensing arrangements and compliance with the provider's terms.
Clients should maintain appropriate control over administrator accounts, passwords, authentication credentials, access tokens and API keys.
Where Studio Orris Australia is provided with credentials to perform services, those credentials should be supplied through an agreed secure mechanism where reasonably practicable.
Studio Orris Australia may return, revoke, rotate, delete or otherwise cease using Client credentials where access is no longer reasonably required.
Studio Orris Australia may provide custom website, software, platform, automation, application or technology-development services.
Unless expressly included within the relevant engagement, completion of a technology project does not automatically include indefinite maintenance, hosting, cybersecurity monitoring, technical support, future development, content updates, licence renewals, backups, software updates, infrastructure management or ongoing compatibility services.
Ongoing maintenance, hosting, security support, platform administration, development or technical management will only be provided where specifically included within an ongoing service agreement or separately agreed.
Where Studio Orris Australia is responsible for managing an ongoing technology environment, Studio Orris Australia will seek to apply technical and operational practices reasonably appropriate to the agreed service.
Such practices may include access controls, authentication measures, secure configuration, backups, software maintenance, dependency updates, monitoring, vulnerability management, security updates and incident response.
Security patches and software updates may be assessed and implemented according to factors including vulnerability severity, system dependencies, compatibility, operational requirements, testing requirements, technical risk and availability of a verified update.
No digital environment can be guaranteed to be entirely secure or continuously available.
Studio Orris Australia does not warrant that websites, applications, databases, cloud systems, software, networks or other digital services will never experience outages, malicious attacks, vulnerabilities, data loss, security events, bugs, errors or technical failures.
This does not limit any obligation Studio Orris Australia has to exercise the degree of care and skill required by applicable law or any specific contractual security obligation expressly accepted by Studio Orris Australia.
Unless responsibility for backups has expressly been included in an ongoing managed service, the Client should maintain appropriate independent backups of critical Client information and content.
Where a digital system is transferred or deployed into infrastructure controlled by the Client or another provider, Studio Orris Australia's responsibilities for ongoing administration, maintenance, access control, backups, patching and cybersecurity will be determined by the applicable project handover arrangements and service agreement.
The Client should review deliverables within any review period specified in the relevant proposal or service agreement and notify Studio Orris Australia of any material discrepancy, defect or issue within that period.
Where no specific review period applies, the Client should notify Studio Orris Australia of material concerns as soon as reasonably practicable after delivery.
Revisions included within a project are limited to the revision arrangements identified in the relevant proposal, quotation or service agreement.
A revision generally means a reasonable amendment to an existing agreed concept or deliverable.
A request for an entirely new direction, substantially different concept, additional deliverable, materially changed functionality or expanded project requirement may constitute additional scope and may attract an additional fee.
Studio Orris Australia retains ownership of intellectual property created independently of a particular Client engagement and intellectual property of general application developed through its business.
This may include methodologies, frameworks, templates, systems, workflows, processes, research methods, strategic models, proprietary tools, code libraries, reusable components, development methods, know-how, concepts and other materials that are not uniquely created for and transferred to the Client.
Unless otherwise expressly agreed, preliminary concepts, rejected concepts, unused creative directions, drafts, working files, design exploration, research materials, editable working files, internal documents, reusable development components, methodologies, tools and production processes do not automatically transfer to the Client.
Rights in final Client-specific deliverables will be assigned or licensed according to the relevant proposal, service agreement or statement of work and subject to payment of all amounts properly due for the relevant deliverables.
Where ownership of an identified final deliverable is expressly transferred to the Client, that transfer does not automatically include Studio Orris Australia's pre-existing intellectual property, reusable systems, methodologies, tools, frameworks, underlying technologies or third-party materials.
Where Studio Orris Australia intellectual property is necessarily incorporated into a final Client deliverable but remains owned by Studio Orris Australia, Studio Orris Australia grants the Client the licence reasonably necessary to use the final deliverable for its intended purpose, subject to the applicable agreement and payment of applicable fees.
Third-party fonts, photographs, illustrations, stock media, templates, software, plugins, libraries, source code, open-source components, applications and licensed assets remain subject to their respective licences.
Studio Orris Australia cannot transfer greater ownership or licensing rights than are available under the relevant third-party terms.
Where continued use of third-party material requires an ongoing Client licence or subscription, the Client is responsible for maintaining the relevant licence after project completion unless otherwise agreed.
The Client retains ownership of intellectual property and content supplied by the Client to Studio Orris Australia.
The Client grants Studio Orris Australia a non-exclusive licence to use, reproduce, modify, adapt, transmit and otherwise process Client-supplied materials to the extent reasonably necessary to perform the agreed services.
The Client represents that it has the necessary rights, licences, permissions and authority for Studio Orris Australia to use Client-supplied materials according to the Client's instructions.
The Client must not knowingly instruct Studio Orris Australia to use content or intellectual property in a manner that unlawfully infringes another person's copyright, trade mark, confidentiality, privacy or other legal rights.
Where a third party brings a claim arising specifically from materials supplied or expressly directed by the Client, the Client and Studio Orris Australia will cooperate reasonably in responding to the matter.
To the extent permitted by law, the Client will be responsible for losses reasonably arising from a material breach of its representations concerning Client-supplied materials, except to the extent that the loss was caused or contributed to by Studio Orris Australia's own negligence, breach, wilful misconduct or unlawful conduct.
Studio Orris Australia will treat information as confidential where it is identified as confidential, confidential by its nature or reasonably understood in the circumstances to be confidential.
Confidential information may be used for the purpose of performing an engagement, administering the commercial relationship, complying with law, obtaining appropriate professional advice or another purpose authorised by the disclosing party.
Confidential information does not ordinarily include information that was already lawfully public, becomes public without breach, was independently developed without reference to the confidential information, was lawfully known before disclosure or was lawfully received from a third party without a confidentiality obligation.
A party may disclose confidential information where disclosure is required by law, court order, regulatory requirement or another legally binding process.
Where legally permitted and reasonably practicable, the party required to disclose confidential information may notify the other party before disclosure.
Studio Orris Australia may identify a Client or display Client work in portfolios, case studies, social media, presentations, awards submissions, promotional materials, proposals or other business-development materials only where permitted under the relevant engagement, appropriate Client consent has been obtained or another agreed lawful basis applies.
Where a Client has requested confidentiality or a project is subject to a confidentiality obligation, Studio Orris Australia will not knowingly publish confidential work contrary to that arrangement.
The absence of a project or Client from Studio Orris Australia public materials does not indicate the nature, quality, value or scope of work performed.
Any testimonials, project outcomes, performance statistics, case studies or results published by Studio Orris Australia are intended to be understood in the specific context in which they are presented.
Past results do not guarantee future results.
Revenue, sales, audience growth, enquiries, brand awareness, search performance, conversion rates, recruitment results, investment outcomes, market position and other commercial results may be affected by market conditions, competition, economic circumstances, Client implementation, Client budget, organisational capability, timing, third-party systems, technology, consumer behaviour and other factors outside Studio Orris Australia's control.
Studio Orris Australia does not guarantee a specific commercial result unless a particular measurable result is expressly guaranteed in a written agreement executed by Studio Orris Australia.
Strategic recommendations, forecasts, projections, estimated outcomes and opportunities are professional assessments and should not be interpreted as guarantees.
Studio Orris Australia provides business, brand, creative, digital, People & Culture and strategic consulting services but does not act as a lawyer, accountant, tax adviser, financial adviser or other regulated professional adviser merely by providing those services.
Information contained on the Studio Orris Australia website, in general publications or in general communications is provided for general informational purposes and does not constitute legal, taxation, financial or regulated professional advice.
Where a Client engagement raises specialist legal, taxation, accounting, financial, regulatory or compliance issues outside Studio Orris Australia's professional scope, the Client should obtain advice from an appropriately qualified professional.
Studio Orris Australia's People & Culture and workforce services may include workforce strategy, recruitment, talent services, HR operations, organisational development, role design, HR systems, policies, processes, culture initiatives, employee experience and related consulting.
Studio Orris Australia is not a law firm and the provision of People & Culture or HR consulting does not constitute legal representation or specialist employment-law advice.
Clients should obtain independent legal advice where a workforce matter involves material legal risk, employment litigation, termination disputes, industrial relations disputes, complex award interpretation, enterprise agreements, regulatory investigation or another matter requiring specialist legal advice.
The Client remains responsible for employment decisions affecting its employees and workforce unless Studio Orris Australia has expressly agreed in writing to assume responsibility for a specific function.
Recommendations provided by Studio Orris Australia are intended to assist Client decision-making and do not transfer the Client's legal responsibilities as an employer.
Recruitment services do not guarantee that a candidate will accept an offer, remain employed for any particular period, achieve a particular performance level or be suitable in all respects.
Candidate selection remains subject to the Client's own assessment and final decision unless another decision-making arrangement has expressly been agreed.
Studio Orris Australia may rely upon information supplied by candidates, referees, Clients, professional networks and external screening providers and does not guarantee the complete accuracy of independently supplied information unless Studio Orris Australia has expressly agreed to independently verify that information.
Where background checks, references, employment-right checks or other verification processes are required, the scope of those checks should be agreed as part of the engagement.
A screening or background check does not necessarily identify every matter that could be relevant to a recruitment or employment decision.
Studio Orris Australia may use artificial intelligence, machine learning, automated systems, analytical technologies and computer-assisted workflows in delivering services and conducting business operations.
These tools may assist with research, information organisation, drafting, analysis, summarisation, creative development, software development, automation, workflow management, assessment support, recruitment support, candidate matching, data processing and other professional activities.
Studio Orris Australia remains responsible for the services it has contractually undertaken and will seek to use such technologies in a manner reasonably appropriate to the relevant engagement.
Artificial intelligence output may contain inaccuracies, inconsistencies or limitations and may require professional review.
Where appropriate to the relevant service, Studio Orris Australia may review, refine, verify or supplement computer-generated output before relying upon it as part of a Client deliverable.
Client confidential information will not knowingly be supplied to an external technology provider for an unrelated purpose.
Where a particular technology materially affects privacy, confidentiality or security, Studio Orris Australia may implement project-specific controls or agree additional arrangements with the Client where appropriate.
Personal information collected or processed by Studio Orris Australia is handled in accordance with the Studio Orris Australia Privacy & Data Protection Policy and applicable privacy requirements.
The Studio Orris Australia Privacy & Data Protection Policy operates alongside these Terms and any service-specific privacy or data-processing terms.
A Client providing personal information to Studio Orris Australia is responsible for ensuring that it has the authority and lawful basis required to provide that information and has complied with applicable notice or consent requirements.
Studio Orris Australia may use reputable third-party technology, hosting, infrastructure, communications, analytics, software, security, recruitment, artificial intelligence and professional-service providers in connection with its business and Client services.
Personal information may be processed through external systems or infrastructure as described in the Studio Orris Australia Privacy & Data Protection Policy.
Use of the Studio Orris Australia website is permitted for lawful purposes only.
A website visitor must not intentionally interfere with website functionality or security, attempt unauthorised access, introduce malicious code, interfere with servers or networks, unlawfully scrape information, impersonate another person, circumvent technical restrictions or use the website in a manner that infringes the rights of Studio Orris Australia or another person.
The Studio Orris Australia website, including its branding, trade marks, written content, layouts, graphics, visual design, photographs, videos, illustrations, digital assets and other original materials, may be protected by copyright, trade mark and other intellectual property laws.
Except as permitted by law or authorised by Studio Orris Australia, website materials must not be materially reproduced, republished, commercially exploited, distributed, modified or falsely represented as the work of another person.
Website visitors may view and use publicly available website information for ordinary personal or internal business reference subject to these Terms and applicable law.
The Studio Orris Australia website may contain links to third-party websites, platforms, applications or resources for convenience or reference.
Studio Orris Australia does not control independent third-party services and does not accept responsibility for their availability, terms, security, content, privacy practices or accuracy except to the extent responsibility cannot lawfully be excluded.
Information published on the Studio Orris Australia website is provided in good faith.
Studio Orris Australia may amend website content from time to time and does not warrant that all content will at all times be completely current or free from inadvertent error.
Nothing in these Terms permits Studio Orris Australia to make misleading or deceptive representations or otherwise excludes obligations that arise under applicable consumer law.
Studio Orris Australia may modify, expand, withdraw or replace website functions, services, offerings or content as its business and services evolve.
Either party may terminate an engagement according to the termination provisions contained in the applicable service agreement, proposal or statement of work.
Where no specific termination provision has been agreed for an ongoing engagement, either party may terminate by providing reasonable written notice having regard to the nature of the service, resources committed and work already underway.
Studio Orris Australia may suspend or terminate an engagement where the Client materially breaches an agreement and, where the breach is capable of remedy, fails to remedy that breach within a reasonable period after receiving notice.
Immediate suspension or termination may be appropriate where continued performance would be unlawful, unsafe, materially compromise cybersecurity or confidentiality, involve serious misconduct or expose Studio Orris Australia or another person to substantial legal or operational risk.
Studio Orris Australia may also suspend performance where undisputed fees remain materially overdue after appropriate notice, provided that any suspension is reasonable and permitted under the applicable agreement and law.
The Client may terminate an engagement where Studio Orris Australia materially breaches the applicable agreement and, where the breach is capable of remedy, fails to remedy it within a reasonable period after receiving written notice.
Termination does not affect rights or obligations accrued before termination.
The Client remains responsible for fees properly incurred for work undertaken up to the effective termination date together with approved or unavoidable third-party expenses and other amounts properly payable under the engagement.
Following termination and subject to payment of properly outstanding amounts and applicable contractual rights, Studio Orris Australia will provide completed Client deliverables and reasonable handover assistance to the extent included within the engagement or otherwise agreed.
Any prepaid amount exceeding the amount Studio Orris Australia is lawfully entitled to retain for work performed, committed resources and properly incurred costs will be treated according to the relevant agreement and applicable law.
Neither party will ordinarily be responsible for a delay or failure to perform an obligation to the extent that the delay or failure results from circumstances beyond that party's reasonable control.
Such circumstances may include natural disasters, fire, flood, severe weather, widespread telecommunications or infrastructure failures, war, civil unrest, government action, epidemic, pandemic, major supply-chain interruption, widespread cloud failure, industrial disruption or comparable events beyond reasonable control.
A party affected by such an event should take reasonable steps to minimise the impact and resume performance when reasonably practicable.
A force majeure event does not automatically extinguish payment obligations relating to work already properly performed.
To the maximum extent permitted by law, Studio Orris Australia excludes liability for indirect or consequential loss that is not reasonably foreseeable as a result of Studio Orris Australia's breach.
Nothing in these Terms excludes a liability that cannot lawfully be excluded.
Where applicable law permits contractual limitation of Studio Orris Australia's liability for a particular engagement, aggregate contractual liability may be limited to the amount stated in the applicable service agreement or, where no specific amount is stated, the fees paid or payable to Studio Orris Australia for the services directly giving rise to the claim.
Any liability limitation operates only to the extent permitted by law and subject to any greater rights or remedies that cannot lawfully be excluded.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct or another liability that cannot legally be excluded or limited.
Each party should take reasonable steps to mitigate any loss for which it seeks recovery.
Any indemnity applying under an engagement is intended to operate only to the extent reasonably necessary to protect the legitimate interests of the indemnified party and subject to applicable law.
To the extent permitted by law, the Client indemnifies Studio Orris Australia against third-party claims and reasonably incurred loss arising directly from the Client's unlawful conduct, material breach of these Terms, knowing infringement through Client-supplied materials or unauthorised use of Studio Orris Australia deliverables, except to the extent the claim or loss was caused or contributed to by Studio Orris Australia's negligence, breach, wilful misconduct or unlawful conduct.
Studio Orris Australia will not seek to rely upon an indemnity in a manner prohibited by applicable consumer protection or unfair contract terms legislation.
Where a dispute arises, the parties should first attempt to resolve the matter through good-faith discussion between appropriately authorised representatives.
A party raising a dispute should, where reasonably possible, provide written information describing the nature of the dispute, relevant circumstances and proposed resolution.
The other party should be given a reasonable opportunity to respond.
Where a dispute cannot be resolved directly, the parties may agree to participate in mediation or another appropriate dispute-resolution process before commencing substantive court proceedings.
Nothing in these Terms prevents either party from seeking urgent injunctive relief, pursuing legitimate debt recovery, protecting intellectual property or exercising a statutory right to approach a regulator, tribunal, ombudsman, court or other authority where such a right cannot lawfully be restricted.
These Terms and engagements governed by them are governed by the laws of Queensland, Australia, subject to any applicable legislation that confers a non-excludable right or requires another jurisdiction to apply.
The parties submit to courts having jurisdiction in Queensland in relation to disputes arising under these Terms, subject to any statutory right that cannot lawfully be restricted.
Studio Orris Australia may communicate, issue documents and enter into agreements electronically.
Electronic signatures, electronic approvals and electronic acceptance may be relied upon to the extent permitted by applicable law.
A failure or delay by either party to exercise a contractual right does not automatically constitute a waiver of that right.
A waiver will ordinarily apply only to the specific circumstances in which it is given unless otherwise stated.
If a provision of these Terms is determined to be invalid, unlawful or unenforceable, it may be read down or severed to the minimum extent necessary where legally permissible, and the remaining provisions will continue to operate.
Nothing in an ordinary Studio Orris Australia professional-services engagement creates a partnership, employment relationship, joint venture, fiduciary relationship or agency between Studio Orris Australia and the Client unless expressly agreed in writing.
Studio Orris Australia does not have authority to legally bind the Client except to the extent the Client expressly provides that authority.
The Client does not have authority to bind Studio Orris Australia except where Studio Orris Australia expressly agrees.
The Client may not assign a material service agreement without Studio Orris Australia's consent where the proposed assignment would materially alter the nature, commercial basis, confidentiality, risk or workload associated with the engagement.
Studio Orris Australia will not unreasonably withhold consent where the proposed assignment does not materially prejudice Studio Orris Australia.
Studio Orris Australia may undertake a lawful internal restructure, corporate succession, merger, acquisition or business transfer subject to applicable law and preservation of material contractual rights.
Studio Orris Australia may update these Terms periodically to reflect changes to its business, services, technology, legal requirements or commercial practices.
Updated website Terms will apply to use of the website from their stated effective date.
A later website update will not automatically and retrospectively alter material commercial terms of an existing fixed Client engagement unless the relevant agreement permits the change, the change is required by law or the Client and Studio Orris Australia agree to the variation.
Where Studio Orris Australia proposes a material contractual variation to an existing engagement, the variation will be handled according to the applicable agreement and general principles of contract law.
The applicable service agreement, accepted proposal, statement of work, quotation, approved variations and these Terms collectively form the contractual framework for the relevant engagement together with any other document expressly incorporated into the agreement.
These Terms should be read together with the Studio Orris Australia Privacy & Data Protection Policy and any relevant collection notices, service schedules, technical schedules or project-specific legal terms.
Where a particular Client agreement imposes additional confidentiality, privacy, cybersecurity, data-processing, intellectual property, insurance, compliance or operational requirements, those requirements will apply to that engagement in accordance with the terms of the relevant agreement.
Nothing in these Terms is intended to exclude, restrict or modify any statutory right, consumer guarantee, remedy, protection or obligation that cannot lawfully be excluded, restricted or modified.
Questions regarding these Terms & Conditions may be directed to Studio Orris Australia, operated by JENCEN GROUP PTY LTD, ABN 37 702 081 132 and ACN 702 081 132, at 1/555 Brunswick Street, New Farm QLD 4005, Australia, by email at legal@studioorris.com.au , by telephone on +61 (07) 3608 5333 , or through studioorris.com.au.
These Terms & Conditions are effective from 15 September 2026 and supersede the previous website version to the extent permitted by law.
© 2026 Studio Orris Australia. JENCEN GROUP PTY LTD. ABN 37 702 081 132. ACN 702 081 132. All rights reserved.
Recruitment applications
Recruitment applications: When you apply for a Studio Orris role, we use the contact details, résumé, introduction and answers you supply to assess your application through a human-led recruitment process. Documents are held in private storage and accessed only by authorised staff through temporary links. Applying does not create a candidate account or subscribe you to marketing. Contact legal@studioorris.com.au for recruitment privacy enquiries or requests about your personal information. Retention follows the approved recruitment policy; we do not assume a fixed period here.